Case 09Registry · Correspondence · Workflow
Every letter, approval and request — tracked end to end.الديوان الإلكتروني
- Year
- 2026
- Status
- Built 2026
- Discipline
- Registry · Correspondence · Workflow

Internal system · screens captured from a local run with sample records
- 95
- test files
- 15
- staff roles
- 100%
- Arabic RTL
01 — The problem
Correspondence moved on paper between the president’s office, deans and departments. Nobody could see where a letter was, who held it, or how long it had waited — and approvals depended on people being physically present.
The university’s electronic registry: incoming, outgoing and internal correspondence, configurable approval workflows for leave and materials, delegations, a warehouse ledger and an electronic archive — fully Arabic and right-to-left.
02 — What I built
- 01
A registry of transactions with numbering per unit, classification, priority and status, plus an inbox that surfaces what is overdue, urgent or due soon.
- 02
A workflow engine with versioned definitions and live instances — leave requests and materials purchasing run through their real approval chains.
- 03
Delegations, recipient groups, document templates and official PDF output with Arabic shaping and QR verification.
- 04
An electronic archive, advanced full-text search, a reports centre and a complete audit log.
03 — Architecture
How the pieces fit.
- L1Interface
- Filament 3 panels
- Arabic RTL
- Role-aware navigation
- L2Application
- Actions & services
- Policies & observers
- Domain DTOs, enums, value objects
- L3Platform
- Laravel 12
- Horizon queues · Redis
- Scout + Meilisearch
- L4Storage
- MySQL
- MinIO object storage
- PDF rendering service
Requests flow top to bottom · each layer depends only on the one beneath
04 — Decisions that matter
Decisions
Workflows as data
Approval chains are versioned definitions, so a process can change without breaking the requests already moving through it.
Permissions generated, not hand-written
Filament Shield and Spatie permissions derive access from resources, keeping more than a dozen roles consistent.
Search outside the database
Meilisearch indexes correspondence for instant Arabic search without loading the transactional database.
05 — Security & trust
- Role- and unit-scoped access across the university hierarchy.
- Complete audit log of every action.
- Private disk for documents, never publicly addressable.
- Rate-limited API.
06 — Stack
- Laravel 12
- Filament 3
- MySQL
- Redis
- Horizon
- Meilisearch
- MinIO
- Pest
07 — In the product




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